Refund Policy

Gnarly Tickets

Last updated: October 9, 2026

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Host-created events

For events created by a Host (including venue hosts) on Gnarly Tickets, refunds are at the sole discretion of the event or venue Host, except where required by law or by our Terms of Service.

Hosts set and honor their own refund and cancellation policies. Contact the Host first with any refund request. We may, but are not obligated to, assist with refunds, reverse charges, or void tickets.

If an event is canceled or not substantially delivered as advertised, Hosts must provide refunds as required by law and the Terms of Service. A refunded ticket may not be used to attend; doing so is fraud.

For security purposes, some refunds may require identity verification.

Company Bookings

For Company Bookings (such as lessons, rentals, and demos we operate), cancellation, refund, and store-credit rules are set out in the cancellation or no-show policy presented at booking. The policy shown at purchase controls.